Schedule
- 13:00 Registration opens
- 13:40 Introduction
Stefan Nilsson, Trendstefan and Camilla Strange, Act of Caring
- 13:55 The Repair Revolution – Fashion
CARE & REPAIR: SHAPING THE FUTURE OF FASHION AND PROFITABILITY
How is the "care and repair" movement transforming the global fashion industry? In this session, moderated by Jodi Everding, our upcoming speakers will explore how extending the lifecycle of garments is no longer just a sustainability goal, but a driving force behind innovative and highly profitable business models. Join Jodi and the panel to discover how the future of fashion balances longevity with commercial success.
Jodi Everding, Materials and Innovation Expert
THE VEJA BLUEPRINT: UNLOCKING THE SECONDARY MARKET AND SCALING LIFETIME CUSTOMER RETENTION
Discover how VEJA integrated repair into its core business, transforming a sustainability initiative into a growth engine. This presentation offers an honest, numbers-driven look at the financial upside and operational challenges of building proprietary cobbler stations. Learn how VEJA unlocks the secondary market, drives lifetime customer value, and proves that circular service models can become profitable business units.
Daniel Schmitt, Head of Repair, VEJA
PANEL SESSION: CARE & REPAIR – THE FUTURE OF FASHION AND PROFITABILITY
How can the fashion industry turn repair services into a profitable, standalone business model? Moderated by Jodi Everding, this expert panel tackles the ultimate financial puzzle of circular fashion, exploring how to scale logistics, leverage policy, and shift consumer psychology to balance longevity with commercial success.
Panelists:
• Josephine Philips, Founder & CEO, SOJO
• Wioletta Staaf, Head of Sustainability Comms Europe, Uniqlo
• Louise Green, Head of Sustainability, TOAST
• Daniel Schmitt Head of Repair, VEJA
• Anna-Karin Sundelius, Climate and Circular Economy Expert, Swedish Society for Nature Conservation
- 14:50 Break
- 15:05 THE REPAIR REVOLUTION - ELECTRONICS
CARE & REPAIR: A NEW LEGISLATION FOR HOME ELECTRONICS
How is the “Right to Repair” movement reshaping the future of home electronics and appliances? In this session, Ingrid Björklund and Mikael Bird from Electrolux will explore how new EU directives are driving manufacturers to rethink product design, durability, service models, and customer relationships. What does repairability mean for innovation, profitability, and consumer trust? And how can businesses turn longer product lifecycles into a competitive advantage? Join Ingrid and Mikael for a forward-looking conversation on how the future of home electronics is being transformed by sustainability, circularity, and the growing demand for repair-first solutions.
Ingrid Björklund, Services Category Director for Peace of Mind at Electrolux
Mikael Bird, Interim POM Service Operations Leader at Electrolux
PANEL SESSION
Could repairability become as important to consumers as price, performance, and brand reputation? How will the EU’s “Right to Repair” directives fundamentally change the way home electronics and appliances are designed over the next five years? What are the different challenges for a home electronics device like a phone compared to a refrigerator? How can we make repair more affordable and accessible?
Panelists:
• Oscar Nöjd, Samsung, Head of Sales Innovation, SCM and Business Development at Samsung Electronics
• Pernilla Enebrink, CEO, Consumer Electronics Sweden
• Daniel Laving, Clas Ohlson, Group Sustainability Lead
• Ingrid Björklund, Services Category Director for Peace of Mind at Electrolux
• Mikael Bird, Interim POM Service Operations Leader at Electrolux
- 15:55 Break
- 16:05 THE REPAIR REVOLUTION – INTERIOR
What is the evolution of repair in the furniture and design industry? Can it compare to fashion and home electronics? How will sustainability regulations and circular economy initiatives fundamentally change the way furniture is designed and manufactured over the years? What are the different repair challenges for upholstered furniture like sofas compared to wooden dining tables or modular office furniture? How can the furniture industry make repair services more affordable, accessible, and attractive to consumers?
Panelists:
• Mia Møgelgaard, Fredericia, Head of Impact
• Ernesto Garcia, Konstfack, PhD at Konstfack, interior architect and furniture designer.
• Mirkku Kullberg, CEO of Kasthall, Board member at NOD and founder of Artek's 2nd Cycle
• Bjørn Fjellstad, Vestre, CEO
• Anna Ryott, EY, Europe Central Sustainability Leader
- 16:55 SUMMING UP
Stefan Nilsson & Camilla Strange
- 17:00 BUBBLES & BUSINESS